We do not have a customer service phone number; instead, we ask that you look through our help articles here, which we keep updated with tons of information that will help you, and if needed, use our contact form to get in touch with us.
Does OkCupid refund money?
OkCupid does not issue a refund if you no longer want to have the A-List membership stating, It is your responsibility to cancel a subscription if you no longer want it. OkCupid will, however, give a refund if you have experienced a serious bug or issue, or if your payment was used without permission.
How do I cancel my subscription to OkCupid?
If you subscribed using your Google Play Store account: Go to play.google.com. Check if youre signed in to the correct Google Account. On the left, click My subscriptions .How to cancel OkCupidLog into OkCupid.Go to the Settings Page to view your subscription.Click on Turn off automatic billing
Why cant I receive messages on OkCupid?
One of the main reasons this could happen is that the profile has been removed. This could either be because its a fake/fraudulent account or because the person decided to delete it.
How do I get my OkCupid account back?
To do so, just log into OkCupid with your email address and password. Well show a prompt for you to confirm that you would like to reactivate. Click yes and your profile will once again be active and visible on OkCupid. If you have deleted your account, you cannot reactivate your account.
Why OkCupid is not working?
In this case, clearing your web browsers cache (or reinstalling the app, if youre using it) may remedy the problem. If youre still having issues signing into your account, and would like help from our support team, please let us know.