Shipping is completed by USPS taking 5 to 7 business days to process and fulfill the sale of memberships and gift cards. Allow a longer process time during the holiday season. Membership accounts will be active immediately after purchase in which a photo I.D. may be used for museum admission check-in even when the membership cards have not arrived in the
mail.
All events and programs begin promptly at their scheduled time. No refunds will be given for cancellation, no-show, or late arrival. If you need to cancel or reschedule, please notify Kidspace no later than 72 hours prior to start time of the event or program. Rescheduling is not guaranteed due to limited available. You may submit a request for refund with cancellation, but a refund is not guaranteed based on ability to fill the spot and supplies already purchased. Events and programs take place rain or shine unless otherwise notified.

Terms of Use & Security

By using this Site, you are deemed to have agreed to these terms and conditions of use. Kidspace Children's Museum reserves the right to modify these terms at any time. You should check these terms and conditions periodically for changes. By using this Site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you
have reviewed them. If at any time you choose not to accept these terms and conditions of use, please do not use this Site.

All content and policies on this Site are subject to change without notice. Kidspace Children's Museum reserves the right, in its sole discretion, to terminate your access to all or part of this Site with or without notice. Kidspace Children's Museum may change, suspend or discontinue all or any aspect of the Site at any time, including the availability of any feature, database, or content (including the Interactive Areas), without prior notice or liability.

Kidspace Children's Museum reserves the right to refuse service and/or access, onsite and online, to any individuals disregarding Kidspace policies or disrespectful of Kidspace guests, staff, exhibits, or property.

Kidspace Children's Museum welcomes links to the Site. Permission to create a link to the Site is not required. However, we do reserve the right to request removal of a link from any Web page we believe does not further Kidspace Children's Museum's mission. You may NOT enclose pages from eKCM website within a frame set on your site. Violations of system or network security are prohibited and may result in criminal and/or civil liability. Kidspace Children's Museum will investigate incidents involving such violations and may involve and cooperate with law enforcement if a criminal violation is suspected. Complaints regarding suspected illegal use or network security should be sent to media@kidspacemuseum.org.

Kidspace Children's Museum respects the privacy of our online visitors and we are committed to protecting the privacy and security of the users of our Site. We will not sell, trade, or give out e-mail addresses to companies or other organizations. We will not intentionally disclose any personal identifiable information about you as an individual user (such as, for example, your full name, street address, telephone number or e-mail address) to any third party without having first received your permission. We may request personal identification information from you in connection with your use of, or participation in, contests, sweepstakes, games, surveys, submissions, chat and bulletin boards. However, we will only collect this personal information from you if it has been voluntarily submitted to us. Any personal information provided to us may be used in connection with the activities produced by Kidspace, your participation, and necessary communications.